Customer Relationship Management (CRM)
Communigator CRM is a web based tool for managing and nurturing your customer interactions across sales, marketing, customer service and support.
Contact Management
Centralise your contact management - Communigator is the smarter way to manage the people and companies you do business with.
Know what was said, sent or done! Keep track of activity with your Contacts
- Keep contact notes
- Track different types of activity: phone calls, email, visits, letters, etc
- Attach documents and other files to a contact
Group your Contacts
- Give each contact a Type (eg Prospect, Customer, Supplier)
- Setup unlimited categories and assign as many as you like to a contact
Get to know them well
- Assign contacts to people in your organisation
- Create custom database fields to store specific information that you need
- Integrated mapping automatically shows you a map of their work and home addresses
- Customise contact lists - choose what information you want to appear in your contact lists.
See what's been happening
- View the contacts open leads
- See the sales made to the Contact
Easy to Maintain
- Import your contacts from Outlook or a CSV file from your existing system.
- Export your contacts in CSV format (Opens in Excel)
Lead & Sales Management
Take control - know how much potential business you have at any time!
Wouldn't you like to know...
- How much potential business you have at any one time?
- How long it takes to convert the different types of products/services you sell?
- When a lead is at risk of being lost due to inactivity?
- That your sales people are being proactive and following good process?
- How much business is likely to be won and when?
- Why you aren't winning business?
Communigator Sales and Leads is an easy way to ensure your business stays on track!
During the day-to-day interaction with the system, important information is gathered and reported on.
This is presented to you in an easy to understand format using graphs and summary tables so you can make good decisions, instead of guessing.
